Privacy Policy
At Lookstar BD, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products.
Information We Collect
When you place an order, create an account, contact us, or use our website, we may collect information such as:
- Name
- Phone number
- Email address
- Billing and shipping address
- Order and transaction information
- Information you provide when contacting our support team
We may also collect limited technical information about your device and website usage to improve our website and services.
How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm orders and communicate with you
- Provide customer support
- Handle returns, refunds, and exchanges
- Improve our products and website
- Prevent fraudulent or unauthorized activities
- Send service-related communications
We will not use your personal information for purposes unrelated to our business without an appropriate reason or your consent where required.
Information Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Sharing of Information
We may share necessary information with trusted service providers, such as delivery and logistics partners, when required to process and deliver your order.
We do not sell or rent your personal information to third parties.
Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better shopping experience.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Third-Party Services
Our website may use third-party services such as payment providers, analytics services, social media platforms, or delivery partners. These services may have their own privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: lookstarbd@gmail.com
Phone: 01352374413
Address: Uttara, Dhaka, Bangladesh