Shipping & Delivery

At Lookstar Geo Garden BD, we aim to deliver your gardening products safely and conveniently across Bangladesh.

Delivery Coverage

We currently provide delivery services to locations across Bangladesh, subject to courier availability and delivery coverage.

Delivery availability may vary depending on the customer’s location.

Delivery Time

Estimated delivery time may vary based on your location, product availability, courier operations, weather conditions, public holidays, and other circumstances.

Generally, delivery may take longer for locations outside major cities.

Our team or delivery partner may contact you before or during delivery when necessary.

Delivery Charges

Delivery charges may vary depending on:

• Delivery location
• Product type
• Order size or weight
• Courier charges
• Current delivery arrangements

The applicable delivery charge will be shown or communicated during the ordering process.

Order Confirmation

After receiving an order, our team may contact you to confirm your order and delivery details.

Please make sure that your phone number is active and that someone is available to receive the order at the provided address.

Delayed Deliveries

While we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to:

• Courier issues
• Traffic or transportation problems
• Weather conditions
• Public holidays
• Incorrect or incomplete delivery information
• Unexpected operational circumstances

Such delays may be outside our direct control.

Incorrect Delivery Information

Customers are responsible for providing a complete and accurate delivery address and active contact number.

Additional delivery charges may apply if an order needs to be redelivered because of an incorrect address, unavailable recipient, or failure to receive the order.

Inspect Your Order

We recommend checking your package at the time of delivery whenever possible.

If you receive a damaged, incorrect, or incomplete product, please contact us promptly and provide your order details along with clear photos or videos of the issue.

Contact Us

For questions regarding shipping or delivery:

Email: lookstarbd@gmail.com
Phone: 01352374413
Business Hours: 9:00 AM – 11:00 PM
Location: Uttara, Dhaka, Bangladesh